Every channel, one queue
Orders arrive from your connected Shopify stores by webhook and sync, already normalised into a single lifecycle with one order number, one status vocabulary and one place to work.
Shopify sales channels, Shiprocket logistics, one console
One console for every order, vendor and courier.
PixelLab OMS pulls orders in from Shopify, routes every line to the vendor and warehouse that can actually ship it, produces labels and manifests, and streams tracking back to your store. Vendors dispatch their own parcels instead of chasing them over chat.
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- Orders scattered across a dashboard, a courier portal and a shared inbox
- Vendors asking for labels and status over WhatsApp, every single day
- Stock numbers that nobody trusts because two systems disagree
- RTO discovered at month end, when it is already too late to act
Runs on
ShopifyShiprocketCloudflare R2Vercel
Capabilities
Built around the parts of shipping that actually break
Not a thin wrapper over a courier portal. PixelLab sits between your storefront, your vendors and your couriers, and owns the parts that fall between them.
Routing that picks the right warehouse
Each line item is matched to the vendor and physical pickup location that can actually fulfil it, and stock is reserved in the same atomic transaction that books the parcel.
Labels and manifests in bulk
Generate AWBs, assign couriers, schedule pickups and produce batch labels and manifests. Idempotency keys and claim locks mean a retry can never print a second label for one order.
A vendor portal, not a WhatsApp thread
Vendors sign in and see only the orders assigned to them, then download labels and manifests themselves. No more forwarding PDFs and chasing for status updates.
Inventory that cannot quietly drift
Stock is allocated per SKU and per warehouse, with an append-only ledger recording every movement. Reserves roll back automatically when an order is cancelled or returned.
Delivery and RTO intelligence
Delivery rate, RTO rate, COD share and GMV per store and per SKU, with alerts for stuck orders, low stock and exceptions waiting in the review queue.
Order lifecycle
One status vocabulary, from webhook to doorstep
Every order carries a single lifecycle that your team, your vendors and your couriers all see identically. Exceptions are recorded as first-class states rather than lost comments.
- 1
Received
A Shopify order is captured and deduplicated against the webhook log.
- 2
Routed
Line items are allocated to a vendor and warehouse, and stock is reserved.
- 3
Label generated
A courier is assigned and an AWB is issued under a claim lock, so exactly one label exists.
- 4
In transit
Pickup is scheduled, the manifest is produced, and tracking scans stream back in.
- 5
Delivered
Delivery is confirmed, stock is consumed, and fulfilment is pushed back to Shopify.
Pricing
Per-brand plans that scale with your order volume
Every plan includes the full order-to-courier loop. Higher tiers add channels, warehouses, seats and reporting depth — not feature gating on the fundamentals.
Starter
One brand, getting its first parcels out the door.
$39/month
approx. ₹3,300 / month
- 1 connected Shopify store
- Up to 500 orders per month
- 2 pickup locations
- Shipping labels and manifests (AWB)
- Courier booking and pickup scheduling
- Tracking pushed back to Shopify
- Email support
Growth
The full operations loop for a scaling brand.
$99/month
approx. ₹8,300 / month
- 3 connected Shopify stores
- Up to 2,500 orders per month
- 6 pickup locations
- Unlimited vendors and team seats
- Bulk shipping and automatic routing
- Delivery and RTO performance scorecard
- CSV report builder and settlement export
- Priority email and chat support
Scale
For agencies running many brands at once.
$249/month
approx. ₹20,900 / month
- Unlimited stores and pickup locations
- Unlimited monthly orders
- Multiple Shiprocket accounts
- Per-brand KYC and settlement reporting
- Role-based access control across teams
- Onboarding and catalogue migration
- Dedicated support contact
- Prices are per month and exclude GST and other applicable taxes.
- Courier charges, packaging and RTO shipping are billed separately by the courier.
- Annual billing is negotiable on request.
Get started
Start from ₹3,300 a month, or talk to us about a rollout.
Connect a store, import your catalogue, and route your first batch of orders. Vendors get their own login the moment you invite them.
Masked by default
Customer phone numbers stay hidden until someone with permission deliberately reveals one.
Every reveal is audited
Unmasking a number writes a permanent record of who did it, on which order, and why.
Encrypted credentials
Courier account passwords are encrypted at rest, and labels are served on short-lived links.